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Setup AssistFree

Setup your entire event
without lifting a finger.

Not everyone wants to learn a new dashboard three weeks before their event. Send us your guest list in whatever format you already have it, and our team sets up everything: invitations, RSVP, guest approvals, your staff scanners, and the offline preparation that makes event day run smoothly. It is completely free with every activation.

PrivePas Setup Assistant helping prepare an event

Setup Assist

What is Setup Assist?

Setup Assist is a done-for-you service, free with every event activation. Instead of learning the platform yourself, you send us your guest information and our team configures the whole software side inside your dashboard.

That includes the step most people miss: preparing each staff scanner before event day so it keeps working if your venue loses network. You review everything when it is ready and approve it.

Process

How it works

01

Click Request Setup Assist

Press the button on this page, and your request is logged immediately.

02

A WhatsApp conversation opens automatically

Our team will message you directly to start the onboarding process.

03

Share your guest list

Send us your guest information in any format-Excel, Google Sheets, Word, PDF, or even plain text.

04

Our team imports everything

We handle all the data entry and configuration, no matter how large your guest list is.

05

We configure your event

RSVP, invitations, QR codes, guest groups, tables, staff scanners, and the offline preparation each scanner needs before event day.

06

We notify you once everything is ready

You'll receive a message and an email confirmation that your event is live.

07

You review and approve

Check your dashboard, make any final tweaks, and get ready for your event.

File Support

Supported files

Excel (.xlsx)
CSV
Google Sheets
PDF
Word (.docx)
Text (.txt)
WhatsApp Messages
Email Lists

Setup

What we configure

Guest List
Invitation Cards
Digital Invitations
QR Generation
RSVP
Guest Categories
VIP Groups
Tables
Offline Scanner Prep
Scanner Links
Staff Accounts
Email Delivery

You still own the event.

You can edit everything later. You can invite more guests. You can delete guests. You can disable invitations. Nothing is locked.

Edit Everything
Add More Guests
Full Control

Timeline

How long does it take?

Up to 300

guests

Usually under 2 hours

300 – 1000

guests

Same day

1000+

guests

Depends on complexity

Your data is private.

Only authorised PrivePas staff can access your event. Every action is logged. Files are securely deleted after setup.

FAQ

Frequently asked questions

Can I edit everything afterwards?
Yes. You own the event and can make any changes you want at any time after setup.
Do I pay extra for Setup Assist?
No. It is completely free with every event activation. There is no fee, no tier and nothing to upgrade to.
Do you prepare the scanners for offline use?
Yes, and this is the part people most often skip on their own. Each staff scanner needs to be prepared with your guest list while it still has a connection, and once that is done it keeps verifying guests even if your venue has no network. We handle that before your event day.
Can I send names through WhatsApp?
Absolutely. Many of our clients simply send their guest list as a WhatsApp message.
Can I upload an Excel file?
Yes. We support all common file formats, including .xlsx, .csv, and Google Sheets.
What if I forgot to include some guests?
You can always add more guests later from your dashboard, or just send them to us.
Can I still manage the event myself?
Yes. Setup Assist is just about getting you started. You are in full control of your event.
Can I cancel the setup?
Yes. You can cancel at any time before your event is activated.

Ready to save hours?

Request Setup Assist and let our team handle the work.

Request Setup Assist