PrivePas Support
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Not everyone wants to learn a new dashboard three weeks before their event. Send us your guest list in whatever format you already have it, and our team sets up everything: invitations, RSVP, guest approvals, your staff scanners, and the offline preparation that makes event day run smoothly. It is completely free with every activation.

Setup Assist
Setup Assist is a done-for-you service, free with every event activation. Instead of learning the platform yourself, you send us your guest information and our team configures the whole software side inside your dashboard.
That includes the step most people miss: preparing each staff scanner before event day so it keeps working if your venue loses network. You review everything when it is ready and approve it.
Process
Press the button on this page, and your request is logged immediately.
Our team will message you directly to start the onboarding process.
Send us your guest information in any format-Excel, Google Sheets, Word, PDF, or even plain text.
We handle all the data entry and configuration, no matter how large your guest list is.
RSVP, invitations, QR codes, guest groups, tables, staff scanners, and the offline preparation each scanner needs before event day.
You'll receive a message and an email confirmation that your event is live.
Check your dashboard, make any final tweaks, and get ready for your event.
File Support
Setup
You can edit everything later. You can invite more guests. You can delete guests. You can disable invitations. Nothing is locked.
Timeline
Up to 300
guests
Usually under 2 hours
300 – 1000
guests
Same day
1000+
guests
Depends on complexity
Only authorised PrivePas staff can access your event. Every action is logged. Files are securely deleted after setup.
FAQ