Most people buying event security software have never bought event security software before. They have a wedding in three weeks, a guest list in an Excel sheet with inconsistent formatting, and no time to learn a new dashboard. Setup Assist exists for exactly this person.
What Setup Assist Actually Does
Instead of you configuring your event yourself, a member of the PrivePas team does it with you. That means:
- Your guest list gets cleaned and imported correctly, including fixing common CSV formatting issues
- Your invitation card design is set up to match your event's theme
- Your RSVP page, if you're using one, is configured and tested before you share it
- Your security staff links are generated and ready to send
You still own the event. You still see everything in your dashboard. The difference is you didn't have to figure out the mechanics yourself under time pressure.
Who Actually Uses This
Setup Assist is most useful for first-time users with a large guest list, planners managing a client's event who want a second pair of eyes before the invitations go out, and anyone whose event is close enough that they don't have room for trial and error.
What It Costs
Setup Assist is a request-based add-on you can submit from your dashboard. Once submitted, a team member reaches out to confirm details and timeline. It's designed for events where getting the setup right the first time matters more than saving a small fee.
The Bottom Line
If you're comfortable with dashboards and CSV files, you don't need this you can self-serve in under an hour. If you'd rather have someone who does this daily handle it while you focus on everything else your event needs, request Setup Assist from your dashboard before your event date, not the week of.