Most people buying event security software have never bought event security software before. They have a wedding in three weeks, a guest list in an Excel sheet with inconsistent formatting, and no time to learn a new dashboard. Setup Assist exists for exactly this person.
What Setup Assist Actually Does
Instead of you configuring your event yourself, a member of the PrivePas team does it with you. That means:
- Your guest list gets cleaned and imported correctly, including fixing common CSV formatting issues
- Your invitation card design is set up to match your event's theme
- Your RSVP page, if you're using one, is configured and tested before you share it
- Your security staff links are generated and ready to send
You still own the event. You still see everything in your dashboard. The difference is you didn't have to figure out the mechanics yourself under time pressure.
Who Actually Uses This
Setup Assist is most useful for first-time users with a large guest list, planners managing a client's event who want a second pair of eyes before the invitations go out, and anyone whose event is close enough that they don't have room for trial and error.
What It Costs
Nothing. Setup Assist is free with every event activation. There is no fee, no upgrade and no catch. We built it because a client who never manages to finish their setup is a client whose event goes badly, and that is worse for us than the hour it takes to do it for them.
The Part Worth Requesting It For
Each staff scanner has to be prepared with your guest list while it still has a connection. Once that is done, the scanner keeps working at a venue with no network at all. Skip that step and your gate depends entirely on the venue WiFi.
It is the single most common thing organisers forget, and it is the thing that actually decides whether your gate survives a weak signal. If you request Setup Assist, we do it for you before your event day.